Call Control Services – Allows Users to control and manage their own calls.
Multi Way Conferencing – Allows multiple parties or devices to enter a conference call.
Instant Messaging – Realtime message and file sharing with individuals, groups and teams.
Hot Desking– Work from any device with your everyday office user ID.
Eclipse Mobile App – Enjoy all the IServ UC features from your mobile device including presence management, full VC, mobility and screen sharing. Available from Google PlayStore & Apple AppStore
CRM Intergration – Full open API integration into your work CRM and ERP systems allowing uninterrupted collaboration.
Voice Conferencing Collaboration – Screen sharing, white board and dynamic group virtual meetings allowing any office workers to meet colleagues anytime, anywhere.
Multi Terminal Support – Supports the simultaneous use of multiple certified IP end points.
The standard office user package with full feature set.
The premium office user package with full feature set including the Eclipse UC Mobile App.
Available as an additional license – Room system or remote cloud based content sharing and multi point video conferencing features natively integrated with Zoom.
Control costs of your company operations. Get rid of that ridiculously expensive phone system and huge phone bills – now
Control Your Time
With Cloudcall presence functions – plan how and when to communicate with your colleagues. Know the instant someone hangs up with the call when available feature… no need to watch a BLF.
Callback to GSM/PSTN Numbers
Besides your deskphone, gloCOM can also be used to call back any phone number, mobile or landline. Once you answer the call on your mobile phone (for example), you will still be able to use all the features available in gloCOM in order to control the call through the desktop application.
Stay In Motion
Cloudcall is fully unified across devices allowing you to switch phones without the need to hang up the call.
Having everything in the right place will allow the agent to do their job without the need to open multiple tabs in their browsers, the CRM add-on will open the relevant tabs from their CRM system for them.
As Cloudcall makes each task a little bit easier, it actually reduces workload and stress, saving time and money!
High-quality softphone, full control over all calls
Cloudcall Desktop provides a dialpad similar to a standard VoIP desk phone, with a slightly improved layout and functionality. The wide variety of features and actions provided by Softphone are perfectly suited to modern and computerized communication. Your desk phone is simply not needed anymore. Manage all aspects of your calls visually. No more hassle over dialing a number published on a web page or contained in an email. Access your voicemail inbox instantly and transfer calls directly to desired extensions. With Cloudcall, everything is simply a click away.
Switch between calls or conferences
Cloudcall Desktop allows a user to use all unified comms and standard comms features. Create and control dynamic conference calls on any SIP phone or SoftPhone. Convert two-way calls into a conference call, and add as many participants as you’d like (dynamic conferencing). Use drag & drop to easily add a third person to your phone call conversation. The added person receives a call and upon answering they will join the conference call. You can add as many users as needed.